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Co-designing and Evaluating a Real-world Implementation Model for Remote Consultation with Vision Self-testing.

This study is about making it easier for people to have eye consultations online, with the help of vision tests they can do themselves at home. It's working with patients, the public, and NHS staff to design a new system that is simple to use, fair for everyone, and can be used widely. We know that many people find it hard to get to hospital appointments, and online consultations could help, but there are often challenges like not having the right technology or workflows. This research aims to understand these challenges and create a solution that helps more people use remote eye care successfully. The main goal is to improve how remote eye consultations are given and received.

At a glance

Status
Recruiting
Sponsor
Cambridge University Hospitals NHS Foundation Trust
Enrolment target
200
Start
03 Sep 2023
Estimated completion
02 Feb 2026

What is this study about?

Imagine being able to have some of your eye appointments from the comfort of your own home, with simple vision tests you can do yourself. This study is all about making that a reality for more people across the UK. With more and more people needing eye care, our hospitals are getting very busy. Remote consultations – where you talk to a doctor from somewhere else, often online – can be a helpful way to manage this.

However, it's not always straightforward. Sometimes, there are issues with the technology, or doctors find it hard to do a full check-up remotely. Patients might also worry about using new technology or not getting the same level of care. This research aims to tackle these problems head-on. The researchers are working closely with people who use eye services and the NHS staff who provide them. Together, they will design a new way of doing remote eye consultations that includes simple vision tests you can do at home, like using a special app on a phone or tablet. The goal is to make sure this new system is easy to use, works well for everyone, and can be used successfully in many eye clinics.

The study will look at what makes it difficult for people to use remote eye care and how these problems can be fixed. For example, they'll be talking to patients and staff in places like Cambridge, Peterborough, and Manchester to understand their experiences. Once a new system is designed, it will be put into action in these eye clinics. The researchers will then check if it's actually helping to improve how remote eye care is delivered, making it more convenient and effective for patients, and more manageable for the NHS.

Key takeaways

  • Aims to improve remote eye consultations.
  • Works with patients and NHS staff to design new systems.
  • Involves self-testing vision at home using an app.
  • Seeks to make remote care accessible and effective.
  • Your feedback helps shape future eye care.

Who may be eligible?

This study is looking for patients who are at least 4 years old and have had an initial face-to-face eye appointment. Their doctor would then schedule them for a follow-up appointment that is planned to be a remote, online consultation.

You would not be able to participate if you don't want to have a remote consultation or if your planned remote appointment ends up being changed back to a face-to-face visit.

Essentially, if your eye doctor thinks a remote follow-up is suitable for you after an initial in-person visit, and you're happy to do a remote consultation, you might be eligible.

Could this study suit you?

Answer these quick questions to see if you may be eligible. This is a guide only — the research team makes the final call.

  1. Are you 4 years old or older?
  2. Have you already had a first face-to-face eye appointment?
  3. Has your eye doctor scheduled you for a follow-up remote online consultation?
  4. Are you happy to have a remote eye consultation?
Answer every question to see your result.

What does participation involve?

If you are asked to take part, your participation would involve having your follow-up eye appointment remotely, as decided by your doctor. This might include using a special app, like 'DigiVis', to do some vision tests yourself at home before or during your online consultation. You might also be asked to complete online questionnaires about your experience before and after using this new remote consultation system. The study aims to gather feedback over a period of 14 months, but your individual involvement would be around completing these questionnaires and attending your remote appointment as planned by your clinician.

Potential risks and benefits

A main benefit of taking part could be experiencing a more convenient way to have your eye appointments, potentially saving you travel time and costs. By sharing your experiences, you would also be helping to shape a better remote eye care system for yourself and others in the future. The risks of taking part are minimal, as you would be having an appointment that your doctor has already decided is suitable for you. You would be completing questionnaires online, and your data would be handled privately. You are always free to decide not to participate or to withdraw from the questionnaires at any time without it affecting your medical care.

Locations (2)

Some site locations are approximate. We're improving this — please verify with the trial team before travelling.
  • Cambridge University Hospital NHS Trust
    Verified postcode
    Cambridge, United Kingdom· Recruiting
  • Manchester University Hospitals NHS Trust
    Verified postcode
    Manchester, United Kingdom· Recruiting

Common questions

What is a remote eye consultation?

It's an eye appointment where you talk to your doctor or nurse from a different location, usually online from your home, instead of visiting the hospital in person.

What does 'vision self-testing' mean?

This means you would do simple tests to check your eyesight yourself, possibly using an app on a phone or tablet, as part of your remote consultation.

Who is running this study?

This study is being run by researchers in partnership with several NHS eye departments in places like Cambridge, Peterborough, and Manchester.

Will I have to pay to take part?

No, you will not have to pay anything to take part in this study. Your medical care will continue as normal through the NHS.

What if I'm not good with technology?

The study aims to create a system that is easy for everyone to use, and they will be looking at how to help people who might find technology challenging. Your feedback on this would be very valuable.

How to find out more

Louise Allen

Always speak to your GP or specialist before deciding to take part in a study.

Interested in taking part?

Register your interest

Share your details and the research team for "Co-designing and Evaluating a Real-world Implementation Mode…" will contact you if you may be eligible. Always speak to your GP before agreeing to take part.

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